Introduction

We at Expressworks International, LLC are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information that you share with us. This document (the “Privacy Policy”) describes the online privacy practices for this web site (the “Site”) and discloses the types of information that we gather, how we use it, and how to correct or change it.

All information that can be used to identify, contact, or locate the person to whom such information pertains (“Personal Information”) that we collect through the Site is subject to the version of the Privacy Policy in effect at the time of such collection. Expressworks International reserves the right to change the Privacy Policy without prior notice.

Expressworks International complies with the EU-U.S. Privacy Shield Framework. Expressworks is committed to subjecting all personal data received from European Union (EU) member countries extending to the United Kingdom, in reliance on Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Frameworks, visit the U.S. Department of Commerce’s Privacy Shield List at https://www.privacyshield.gov/list.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Expressworks International is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Expressworks International may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

In compliance with the Privacy Shield Principles, Expressworks International commits to resolve complaints about our collection or use of your personal information. EU and UK individuals with inquiries or complaints regarding our privacy policy should first contact Expressworks at privacy@expressworks.com.  The data controller is located at 1200 Smith Street, Suite 1110, Houston, TX 77002.

Expressworks International has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU and the United Kingdom. Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

You may access the majority of the information on the Site without providing any Personal Information to Expressworks International. However, certain activities such as downloading white papers or requesting contact, may require that you provide certain information about yourself via an online form or e-mail. You may choose whether to provide this information to Expressworks International. Opting out of providing Personal Information may mean that you will be unable to access certain parts of the Site.

How Personal Information is Used

Expressworks International may collect Personal Information through email or online forms to support your use or potential use of the products and services provided by Expressworks International. Information collected by Expressworks International will not be shared with any other companies or organizations unless legally required to do so in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Personal Information Expressworks may collect includes without limitation your name, email address, phone number, details of how you like to interact with us and other information that enables website users to be personally identified. Information automatically collected may include: certain technical data sent to us from your computer, mobile device and/or browser through which you access our products or services (“Automatically Collected Data”). Automatic Collected Data includes without limitation, the unique identifier associated with your access device and/or browser (including your IP address), your access device and/or browser type, statistics related to your actions involving our products and services including access times, data about how you came to locate our products and services and data collected through Cookies, Pixel Tags, Local Shared Objects, Web Storage and other similar technologies. You can find out more information about how we use Cookies and other similar tracking technologies in our Cookie Policy here.

Expressworks International does not currently transfer personal data, received pursuant to the EU-U.S. Privacy Shield Framework, to third party agents. However, if personal information of EU or UK individuals is transferred to third parties in the future, Expressworks could be liable.

How Non-Personal Information is Used

Expressworks International may automatically collect information about the use of the Site, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. Expressworks International may use this aggregate, non-identifying statistical data for statistical analysis, marketing or similar promotional purposes.

How long we retain your personal data for

Your personal data is retained for the longer of:

  • the period to which you agree that the relevant service or product relates; or
  • six years; or
  • the period in which any litigation or investigations might arise in respect of the services.

Use of Cookies and Other Tracking Technologies

The Site may utilize “cookies” or other tracking technologies. A cookie is a small text file that can store small amounts of data on your computer about your visit to the Site and can only be read by the web Site that gave it to you. Tracking technologies may record information such as Internet domain and host names, Internet Protocol (IP) addresses, browser and operating system versions, and dates and times the Site was accessed. Our use of cookies and other tracking technologies allows us to understand how our Site and services are being used and to improve your experience on the Site.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it, or to prevent the use of cookies altogether. Some of the web pages on the Site require the use of cookies, so users choosing not to accept cookies may not be able to access those pages.

Our cookie policy can be found here.

Changing Personal Information

You have the right to access, correct and request removal of your personal information and privacy preferences at any time by utilizing the appropriate page on the Site or by e-mailing us at privacy@expressworks.com. We will make reasonable efforts to incorporate the changes in your Personal Information.

Privacy of Children

The Site is not intended to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years of age.

Right to complain

If you are unhappy with the way we have handled your personal information or any privacy query, comment or request that you have raised with us, you have a right to complain by:

  • writing to our  Data Protection Officer:
    Expressworks International UK Limited
    ATTN:  Data Protection Officer
    WeWork Aldwych House
    71-91 Aldwych
    London
    WC2B 4HN​

Your Consent

By using this web Site, you consent to the terms of our Privacy Policy as stated above. Should this Privacy Policy change, you will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy by your continued use of the Site.