“The Three Factors of Effective Criticism” Part Two: How To Say It

By |2018-06-19T14:09:33-06:00April 20th, 2018|Change Leadership Capability, Organizational Change Capacity|

In our last installment, we introduced the concept of criticism using a fictitious encounter between a manager and subordinate. This extreme example of poorly-executed criticism allowed us to identify the three components of effective criticism: cultural setting, effectively transmitting the message, and effectively receiving the message. For those in leadership [...]

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