It takes all kinds of skills to successfully design, develop, and launch a SharePoint solution: Sponsors, Project Managers, Web Designers, Developers, Information Architects, Change Agents and Subject Matter Experts, just to name a few. But what if I told you that to truly get sustainable adoption of that SharePoint solution, there is really only one skill that all of these roles must put at the top of their list; a skill that is the secret sauce to change a site from good to great. What’s more, this one skill will make developers, architects and designers alike not only meet requirements, but delight their sponsors, leaders and clients each and every time.
So what is the secret you ask? What #1 skill can make the biggest difference in getting real value out of SharePoint?
Simply put – Think like an End User!
Thinking like an end user may sound easy to do, but it can be a difficult skill to perfect, simply based on the fact that you know too much about what you are already skilled at doing. But while challenging, learning this skill can be achieved by practicing the following tactics:
Whenever you get to a decision point with the work you are responsible for, stop, think like an end user, and then make the decision. Before moving on to the next deliverable, take a moment and put yourself in the end users’ shoes. Ask yourself, “Did I design this for someone like me,” or did I think about what the site’s users want and need? “How can I make this as simple and intuitive as possible?” instead of “How would I as a