What you measure usually gets paid attention to, and what you pay attention to, usually gets better. Numbers supercharge measurement, because numbers are easy to compare. Numbers make it difficult to hide. And hence the problem. Income is eas

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Sometimes we’re so busy counting and reporting, we lose sight of the end goal or the reason these thing needed counting in the first place! The key is to revisit the reason for “keeping track” once in a while to make sure the counting and reporting activities are still relevant.