Engagement is a Two Way Street

By |2020-01-13T20:11:33-07:00December 5th, 2019|Change Leadership Capability, Leader Change Capability, Leadership and Management, Mergers, Acquisitions & Reorganizations, Organizational Change Capacity|

Bringing Out the Heavy Artillery Do you want to know a secret about change management? Communication and training are important, but their effectiveness pales in comparison to Engagement. Now, I am not talking about engagement, I am talking about Engagement — with a capital E. We will get into [...]

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Putting Credibility First

By |2019-12-04T14:11:16-07:00December 4th, 2019|@enable_change, Change Leadership Capability, Organizational Change Capacity|

In the third paragraph of this article, Augusto Giacoman states a hard truth about leading change: "People will not believe a message that presses the case for change if they don't believe the messenger." We at Expressworks agree. Credibility is critical to effective change leadership. Unless leaders establish credibility [...]

Tight Lips Sink Ships

By |2019-09-26T10:58:09-06:00September 26th, 2019|Change Leadership Capability, Leader Change Capability, Leadership and Management, Mergers, Acquisitions & Reorganizations, Organizational Change Capacity|

Hello? Are you tired of sending out the same key messages to your workforce? Is your leadership team complaining about over-communicating the same messages without any new information? If this is your situation, then good. You are doing it right. Resist the temptation to hold back, despite desperate pleas [...]

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Changing Company Culture Requires a Movement, Not a Mandate

By |2019-09-19T14:44:55-06:00September 19th, 2019|@enable_change, Change Leadership Capability, Organizational Change Capacity|

The first sentences of this article grab your attention like the opening lines of a good novel. But Bryan Walker and Sarah Soule aren’t writing fiction; they’re describing the elusive force that drives most businesses: culture. “Culture,” the authors say, “is like the wind. It is invisible, yet its [...]

The Key to Changing Organizational Culture

By |2019-08-22T15:49:19-06:00August 19th, 2019|@enable_change, Change Leadership Capability, Organizational Change Capacity|

Since I have become dependent on getting short bursts of information from the small devices I hold in my hand, this article on organizational culture change by John Kotter fits comfortably into my device-sized frame of mind. First, it's short. Second, it contains two of the most impactful paragraphs on [...]

The Dream Team

By |2019-08-01T14:19:35-06:00August 1st, 2019|Change Leadership Capability, Leader Change Capability, Leadership and Management, Mergers, Acquisitions & Reorganizations, Organizational Change Capacity|

Team: Just Another Four-Letter Word Have you ever wondered why IT projects always fail? Let's be real for a moment. If your definition of success involves wide-based, enthusiastic adoption of an IT solution, then the vast majority of IT projects are complete failures. There have been studies after studies, [...]

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Organizations Behaving Badly

By |2019-05-30T10:22:28-06:00May 29th, 2019|Change Leadership Capability, Leader Change Capability, Leadership and Management, Mergers, Acquisitions & Reorganizations, Organizational Change Capacity|

A Force to be Reckoned With The unseen force your organization's culture puts on your transformation is often the insidious assassin that ultimately cuts its throat. Dramatic? Maybe. But, in the decades that I have been helping leaders deploy significant change in their organizations, culture always seems to be [...]

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