Operational & Process Improvement

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Can You Hear Me Now? Are We Missing The Point Of The Digital Oilfield?

By |2019-08-02T16:47:17-06:00March 10th, 2014|IT Strategy & Implementation, Operational & Process Improvement|

As a change management leader working on digital oilfield projects with petrotechnical leaders, engineers, and IM project managers, it is part of my job to look at these projects from two distinct perspectives: (1) the visionary business perspective and (2) the tactical behavioral perspective. And, in general I find [...]

“Don’t Tell Me How To Do My Business”: Overcoming Resistance To Global Standards

By |2019-08-28T15:01:03-06:00March 6th, 2014|Operational & Process Improvement|

It wasn’t the first time I found myself sitting in a room full of frowning petrotechnical leaders. And these weren’t just stakeholders; they were also the engineers and technical experts in leadership roles out in the business that wielded enough influence to kill (or at least ignore) my team’s project. [...]

Clear, Unambiguous Business Intent

By |2019-02-26T15:03:15-07:00February 11th, 2014|Operational & Process Improvement|

Scenario: “During the next eighteen months we will close the entire customer service center operation in our current downtown San Francisco location and open our new, state-of-the-art facility in downtown Sacramento. ” How do you assay “the clarity of business intent?” As a critical success factor in major change initiatives, it is [...]

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