“What gets measured, gets done!” Or so the saying goes. Similarly, I’ve heard the expression, “It’s not what you expect, but what you inspect.” Whatever your favorite expression, we acknowledge the importance of measurement. Leading change efforts should be no different, it is important that we learn to measure what we do and take the time to do it right.
When we speak of best practices in change, perhaps the most underutilized of these is providing clear direction. It seems obvious, maybe too obvious, that those leading change need to provide clear direction. But when it comes to leading change, giving clear direction is so much more than telling [...]
Engagement is a key part of the change process and most often overlooked. When we speak of engagement as part of a change program we are using the term to describe a very specific outcome. Engagement is the process of transitioning ownership for a change initiative from an executive [...]
Communication is a critically important element in any change initiative. Unfortunately, because communicating is something that we all do, every day, it is usually given too little attention as a necessary skill. But, without a thoughtful approach, the communication effort may even undermine the very change program that it [...]
In the wake of organizational change employees must alter their behavior so that they may perform new tasks, meet new requirements and standards, or to drive new outcomes. In short, change. But, even with a strong competency plan that will help them develop skills, both quick adoption and sustained [...]
When embarking on any change management project an important question to ask yourself is, “What new competencies will be required to make this change successful?” If change management is about preparing an organization to successfully change, developing new competencies must be a part of that success equation. Competency is [...]
Making changes in companies can be scary. Few companies approach change without serious considerations or a plan in place. Plans come in all forms; some companies leave the planning to a person they trust, while others only have a high-level plan. Still others have tactically intricate plans which are [...]
We often hear that, if leadership is not involved, the change needed for a successful project is doomed. However, involving leadership is not enough, change needs sponsorship. Every change initiative project needs a sponsor. Sponsors help allocate budgets and resources,...
We often hear that, if leadership is not involved, the change needed for a successful project is doomed. However, involving leadership is not enough, change needs sponsorship. Every change initiative project needs a sponsor. Sponsors help allocate budgets and resources, align critical stakeholders, work through cross-organizational conflicts, and provide [...]