The terms “transformation” and “human performance” represent the buzz words of consulting companies today. Expressworks’ experience has been, for change to be truly transformative and sustainable, it must be internalized by the organization. As a leader, your goal is to lead the organization through this change, not manage them through the change. You must be out front, 100 percent committed, and patient enough to go the distance required. When your organization needs help you should seek out an experienced change agent, one that has the empathy, skill, and experience that will help you anticipate challenges, and lead your team to a successful outcome.