In our last installment, we introduced the concept of criticism using a fictitious encounter between a manager and subordinate. This extreme example of poorly-executed criticism allowed us to identify the three components of effective criticism: cultural setting, effectively transmitting the message, and effectively receiving the message. For those in leadership [...]
The mantra of business today is: ‘If it can’t be measured, it can’t be managed’. The problem that we are facing is not the decision to measure or not to measure, since measurement is a fundamental aspect of business management....
A few years ago, my colleague Rick approached me with an air of concern and consternation. It was a look I hadn’t seen on Rick’s face often, as he is known for being unflappable, rock solid. I’d always enjoyed working with Rick, because in contrast, I sometimes come across as tightly wound—although [...]
By Donella Meadows~ Folks who do systems analysis have a great belief in “leverage points.” These are places within a complex system (a corporation, an economy, a living body, a city, an ecosystem) where a small shift in one thing...
In the previous posts, I shared that developing a one-team environment requires commitment to a compelling purpose, leaders who articulate clear priorities and build supportive mechanisms, and the consistent cultivation of the unique language of a one-team organization. In this blog, we’ll explore the structure of a team and [...]
In the previous posts, I shared that building a one-team environment requires leaders to communicate a clear and compelling purpose, cultivate trusting relationships, and build supportive mechanisms. These efforts stand a greater chance of succeeding in an environment where honest and open conversations thrive. In this blog, I’ll explore [...]
Editor’s note: We’ve invited Crystal Nguyen, a Millennial and change management consultant, and Stephen Zaruba, a Gen X and one of our Managing partners, to weigh in on generations in the workplace. How can Millennials strengthen our organizations? In my last blog about Millennials, I asked the [...]
In the first blog, I said that a meaningful, compelling purpose—a shared aspiration or goal that captures the hearts, minds and energy of every person on the team—is required for an organization to work as one team. Without a compelling common purpose, individuals and groups stray toward self-interest and [...]