Operational & Process Improvement

/Operational & Process Improvement

Office 365 Groups?? PAAAAAAARTY!!! (by the rules)

By | June 16th, 2015|IT Strategy & Implementation, Operational & Process Improvement, SharePoint Adoption|

Warning: this post compares governance to partying… proceed at your own risk! As expected, Microsoft had several exciting announcements at Ignite, including unveiling their evolving Office 365 Groups capability. Groups shift the focal point of sites from a physical “town square” metaphor – where everyone gathers around a central piazza [...]

Of Band-Aids, Scraped Knees, and the Integration of Project and Change Management

By | May 5th, 2015|Operational & Process Improvement|

The integration of project management and (organizational/behavioral) change management has recently become a hotly debated topic amongst project professionals. Some argue that project management and change management are separate and distinct disciplines that complement each other, while others argue that change management is something that is embedded within “really good [...]

Can You Hear Me Now? Are We Missing The Point Of The Digital Oilfield?

By | March 10th, 2014|IT Strategy & Implementation, Operational & Process Improvement|

As a change management leader working on digital oilfield projects with petrotechnical leaders, engineers, and IM project managers, it is part of my job to look at these projects from two distinct perspectives: (1) the visionary business perspective and (2) the tactical behavioral perspective. And, in general I find that [...]

“Don’t Tell Me How To Do My Business”: Overcoming Resistance To Global Standards

By | March 6th, 2014|Operational & Process Improvement|

It wasn’t the first time I found myself sitting in a room full of frowning petrotechnical leaders. And these weren’t just stakeholders; they were also the engineers and technical experts in leadership roles out in the business that wielded enough influence to kill (or at least ignore) my team’s project. [...]

Clear, Unambiguous Business Intent

By | February 11th, 2014|Operational & Process Improvement|

Scenario: “During the next eighteen months we will close the entire customer service center operation in our current downtown San Francisco location and open our new, state-of-the-art facility in downtown Sacramento. ” How do you assay “the clarity of business intent?” As a critical success factor in major change initiatives, it is truly [...]