The concept of “psychology of security” is often a foreign concept to IT professionals, yet they all acknowledge that users are the biggest challenge. When hackers are unsuccessful at exploiting technical vulnerabilities, they turn their attention towards users. They scan for responses to psychological triggers and cognitive patterns that can [...]
By day I am a change and project management consultant; helping clients to successfully rollout and gain adoption of new processes and technologies. This can present challenges, but it is always rewarding. A new responsibility that I have is to migrate our consulting company, Expressworks, from an on-prem environment to [...]
Having just attended the insiderthreat Summit last month I was surprised at how much focus was on identifying behavioral characteristics of malicious insider threats. Don’t get me wrong, proactively identifying malicious insiders is a critical part of an Insider Threat Program, but I believe that you also must consider the [...]
You may remember the “I Love You” virus which struck back in May 2010. It is estimated that the virus cost us US$5.5- US$8.7 billion in damages worldwide and US$15 billion to remove. You would think that five years later we would have learned to be more cautious, but just [...]
When I speak with IT security professionals, the number one challenge that they face is how to get upper management more involved. How do you motivate them to make cyber security a personal matter? The truth, show them why and how they are the prime target of cyber theft. Executive [...]
“This is one piece of the puzzle that we rarely think about.” My colleague and I just finished presenting at the Center for Medicare and Medicaid Services’ Security Control Oversight & Update Training (CSCOUT) conference. This might seem an unusual place for a behavioral change management practitioner, but the topic [...]
Expressworks consultants have one goal: Take the pain points out of the sometimes-perplexing SharePoint. “We’re the people side of SharePoint. We focus on SharePoint adoption,” said Expressworks Change Management Consultant Liz Jagla. “How do you get the value out of the solution you’ve deployed? And that actually starts from the [...]
The 2015 Digital Business Report by MIT Sloan Management Review and Deloitte identifies strategy, not technology, as the key driver of success in the digital arena.
The future of work is going to be the ability to make decisions on what to do, and what not to do, based on near real-time ubiquitous access to relevant and actionable information.