Editor’s note: We’ve invited Crystal Nguyen, a Millennial and change management consultant, and Stephen Zaruba, a Gen X and one of our Managing partners, to weigh in on generations in the workplace. How can Millennials strengthen our organizations? In my last blog about Millennials, I asked the [...]
In the first blog, I said that a meaningful, compelling purpose—a shared aspiration or goal that captures the hearts, minds and energy of every person on the team—is required for an organization to work as one team. Without a compelling common purpose, individuals and groups stray toward self-interest and [...]
The word “team” is one we frequently and quite off-handedly use. Like coaches, business leaders often call upon their employees to work together, “We need this organization to work as one team.” "We need to get everyone on the same page." Or simply, "We need more teambuilding." Or leaders [...]
When a project manager I knew and had worked with on other projects started the conversation with “How soon can you come to Houston?” I knew something was not right with his current project. I had worked with him in the past on other local projects, and I knew [...]
There is a saying in computer science: garbage in, garbage out. When we feed machines data that reflects our prejudices, they mimic them. Does a horrifying future await people forced to live at the mercy of algorithms?
Engagement is a key part of the change process and most often overlooked. When we speak of engagement as part of a change program we are using the term to describe a very specific outcome. Engagement is the process of transitioning ownership for a change initiative from an executive [...]
Communication is a critically important element in any change initiative. Unfortunately, because communicating is something that we all do, every day, it is usually given too little attention as a necessary skill. But, without a thoughtful approach, the communication effort may even undermine the very change program that it is [...]
The Case for Top-Down While I was at an energy industry conference recently I was asked the question, “Do you believe that it is better to have a bottom-up or a top-down approach for sustainability?” I answered immediately, “Top-down.” But I would not have answered this way even a [...]