Workspace Standards and Office Consolidation
After the acquisition of a major rival, a large national corporation needed to reduce operating costs through increased space efficiency, real estate portfolio consolidation, and reduced churn costs. Its business and real estate services company needed to develop and implement new workspace and service standards to all managed facilities in the United States. Concurrently, the company was looking to improve its perception amongst other operating companies, managers, and executives within the corporation.

Solution: Expressworks International's change methodology and best practices were applied to initiate behavioral and process changes within the group. Expressworks engaged project team members through an employee move support process and move deployment toolkits.  Expressworks also facilitated the development of standards regarding facility and information management and reinforced and sustained those standards by developing a governance structure.

Results: The company successfully moved 4,000 employees from three buildings into one. Post-move surveys indicate high customer satisfaction. The success of the project deliverables led to their application in all workspace standards deployments to date and they will be applied in all future deployments. In addition, the new standards and processes have enhanced the perception of the company within the corporation and have reduced costs significantly via office consolidation, increased space density and reduced move and construction costs.