Fortune 50 Energy Company
A Fortune 50 energy company leveraged a computer hardware replacement project to upgrade Microsoft OS/Office Suite. In addition, they standardized collaboration tools (SharePoint, Communicator and Live Meeting) and deployed their information management strategy. They needed a comprehensive change management plan for 60,000+ users in 150+ countries.

Solution
A comprehensive organizational change management (OCM) plan that included “Readiness” Plans, such as:
  • Communication Plan
  • Sponsor Readiness
  • Pilot Readiness
  • Support Readiness
  • End User Experience (including training plan)

Results
  •  Quality communication and stakeholder engagement throughout the project
  • Good end user experience
  • Better understanding of what’s coming and users adapted much more quickly and easily than previous implementations
  • Successfully trained employees through tailored learning plans
  • Well orchestrated deployment teams throughout the world minimized business interruptions
  Experience
Results.
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